Simplified Terms and Conditions.

Last updated August 14, 2025

We are swyvl Canada Inc. (“swyvl”).

We run the website https://www.swyvl.org and other related products and services (“Services”).

If you have questions, email hello@swyvl.org.

 

By using our Services, you agree to follow these Terms.

If you do not agree, please stop using our Services.

 

1. Who can use our Services

  • You must be 18 or older to use our Services.

  • If you are under 18, you can only use them with the permission and supervision of a parent, guardian, or approved school administrator.

  • Parents and guardians are responsible for monitoring a child’s use of the Services.

 

2. What you can expect from us

  • We aim to keep our Services safe, inclusive, and accessible.

  • We may update these Terms. If we do, we will change the “Last updated” date.

  • Please check this page regularly for changes.

  • Continuing to use our Services after changes means you agree to the updated Terms.

 

3. Intellectual property

  • We own, or have permission to use, everything in our Services.

  • This includes our designs, code, text, images, videos, and logos (“Content”).

  • You may use our Content for personal, non-commercial purposes only.

  • You cannot copy, sell, or share our Content without written permission.

 

4. Your responsibilities

When you use our Services, you agree to:

  • Follow all laws and these Terms.

  • Not post harmful, offensive, or illegal content.

  • Not use our Services to harass, abuse, or mislead others.

  • Not upload viruses, malware, or other harmful software.

  • Not try to hack, disrupt, or bypass security measures.

 

If you post or send us content (“Submissions”):

  • It must be your own work, or you must have permission to share it.

  • You give us the right to use it for any lawful purpose.

  • You give up any rights to limit how we use it.

 

5. XR (Extended Reality) use

  • Use our XR features responsibly.

  • We may monitor XR interactions to ensure safety and legal compliance.

 

6. Third-party links and content

  • Our Services may link to other websites or show content from other sources.

  • We are not responsible for their content, policies, or purchases made on those sites.

  • Visiting those sites is at your own risk.

 

7. Privacy

  • Our Privacy Policy explains how we collect, use, and protect your data.

  • By using our Services, you agree to our Privacy Policy.

  • The Services are hosted in Canada. If you are outside Canada, your data will be transferred here.

 

8. Ending your account

  • You can cancel your account at any time by contacting us.

  • Free accounts end immediately.

  • Paid accounts end at the end of your billing cycle. No refunds for partial periods.

  • We can suspend or close your account if you break these Terms.

 

9. Service changes or interruptions

  • We may change, pause, or stop our Services at any time.

  • We are not responsible for any losses if the Services are unavailable.

 

10. Disputes

  • These Terms follow the laws of Quebec, Canada.

  • Disputes will be resolved through arbitration in Montréal, unless otherwise agreed.

  • We will try to hold arbitration online when possible.

 

11. No medical advice

  • Our programs are for education, not medical diagnosis or treatment.

  • If you need medical advice, please see a qualified professional.

  • We are not responsible for any psychological effects from using our Services.

 

12. Limiting our liability

  • We provide our Services “as is.”

  • We are not responsible for damages, data loss, or other problems caused by using our Services.

 

13. Indemnity

  • You agree to protect us from any claims or losses that result from your use of our Services, your content, or your violation of these Terms.

14. Contact us

For questions or complaints:

swyvl Canada Inc.

hello@swyvl.org