Simplified Privacy Notice.
Last updated August 14, 2025
We are swyvl Canada Inc. (“swyvl”).
This notice explains how we collect, use, and share your information when you use our services.
We make our privacy practices clear and easy to understand. We follow Quebec’s Law 25 and other privacy laws.
1. When we collect information
We collect information when you:
Visit our website at www.swyvl.org or any site that links to this notice
Use our services, such as our XR platform or seminars
Contact us, join our events, or take part in marketing or sales activities
2. What we collect
We collect:
Your name, email, company, job title, and account details if you give them to us
Anonymous data, like engagement rates and completion rates, which cannot identify you
Technical data, like your IP address, device type, browser, and location (if you allow it)
Cookie and usage data from your browser
For XR activities, we do not collect biometric data like eye-tracking unless you give permission
3. Why we collect it
We use your information to:
Provide and improve our services
Answer questions and give support
Send service updates and important information
Ask for feedback
Keep our systems secure
Follow the law
We only use your data for marketing if you have given consent.
4. When we share it
We share your information only when needed:
With trusted service providers, such as XR hardware or cloud service companies
During a company sale, merger, or similar event
If the law requires it
With our affiliates under the same privacy rules
We use contracts to make sure others protect your data.
5. How we protect it
We use:
Encryption for data in storage and during transfer
Secure access controls
Regular security checks
No system is 100% safe. If you find a problem, email hello@swyvl.org.
6. How long we keep it
We keep personal information only as long as needed.
Anonymous data may be kept for research and service improvement.
If you close your account, we delete your personal data within 90 days unless the law requires us to keep it.
7. Your rights
Depending on where you live, you may have the right to:
Access your personal information
Ask us to correct or delete it
Limit how we use it
Get a copy of it
Withdraw consent for marketing
You can request this by emailing hello@swyvl.org. We reply within the time set by law.
8. Children’s privacy
We do not knowingly collect information from children under 18 without consent from a parent or guardian.
If you believe we collected such information, contact us and we will delete it.
9. Changes to this notice
We may update this notice. The date at the top shows the latest version.
If we make big changes, we will tell you on our website or by email.
10. Contact us
swyvl Canada Inc.
hello@swyvl.org